Current and former employees discuss how Apple's stores changed under Angela Ahrendts' reign, with challenges around customer service festering (Bloomberg)
Current and former employees discuss how Apple's stores changed under Angela Ahrendts' reign, with challenges around customer service festering — Web Smith's recent experience at his local Apple store in the suburbs of Columbus, Ohio, has been an exercise in frustration.
from Techmeme http://bit.ly/2Va1EQp
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